Privacy Policy
Immoria, Real Estate Company
Effective Date: September 15, 2023
Thank you for choosing to use our chalet rental website. At Immoria, Real Estate Company, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (memoriachalets.com) and our services.
By using our website (memoriachalets.com) and our services, you consent to the practices described in this Privacy Policy.
Please take a moment to read and carefully understand the following:
Information We Collect
We may collect the following personal information when you use our website or one of our third-party booking services.
- Information you provide when making a reservation. This information includes, but is not limited to, name, email address, postal address, billing address, phone number, username, and password.
- Users may also provide us with information about the properties they advertise using our services, including the property address.
- When using our website and our third-party booking services, we may automatically collect technical information, including Internet Protocol (IP) address, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
- When using our website and our third-party booking services, including uniform resource locators (URLs) tracked, viewed, and exited on our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to leave the page.
- Our website and our third-party booking services do not collect our users’ payment card details. To settle fees related to our services, we use third-party payment providers who collect and process our users’ payment card details.
How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your user account.
- To facilitate reservations and communicate with hosts.
- To process reservation payments through a secure third-party payment gateway.
- To provide customer support and respond to inquiries.
- To send important service-related notifications.
- To improve our website and for visit statistics.
Disclosure of Your Information
We may share your personal information in the following circumstances:
- With hosts to facilitate reservations and provide contact information.
- With third-party payment processors for payment processing.
- With service providers who help us operate and improve our website.
- To comply with legal obligations, such as responding to legal requests and court orders.
Data Security
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, disclosure, alteration, and destruction.
Third-Party Payment Processing
We use a reputable third-party payment processor to handle credit card transactions. Your credit card information is securely transmitted to and processed by this payment processor. We do not store your credit card information on our servers.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website and to collect visit statistics on our platforms.
We use the following cookies:
- Session Cookies: These cookies are essential for the proper functioning of the Platform and its features. These cookies do not collect information intended to be used for commercial prospecting or advertising targeting purposes. Session cookies are non-recognizable encrypted identifiers but are essential for personalizing your visits to our website.
- Google Analytics Cookies: Google Analytics collects several types of information related to your browsing on the memoriachalets.com site to produce statistics and reports on visits.
You can delete all cookies installed on your computer at any time and disable their acceptance by choosing the option offered on our website.
Right to Object and Withdraw
We commit to offering you a right to object and withdraw concerning your personal information.
The right to object is understood as the possibility offered to internet users to refuse that their personal information be used for certain purposes mentioned during collection.
To exercise these rights, you must contact us at the following coordinates:
Email: info@memoriachalets.com
Phone: 819 349-3156
Right of Access
We commit to recognizing a right of access and rectification to the concerned individuals who wish to consult, modify, or even delete the information concerning them.
The exercise of this right is possible by contacting us at the following coordinates: :
Email: info@memoriachalets.com
Phone: 819 349-3156
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. All updates will be published on our website with the revised effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:
Lisa-Marie St-Pierre
Email: info@memoriachalets.com
Phone: 819 349-3156
By using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or our services.
Last Updated: September 15, 2023
Immoria, Real Estate Company
memoriachalets.com
info@memoriachalets.com
819 349-3156